AlotA Scents Maintains a no minimum order policy.

To place your order by regular email, please DO NOT send your credit card information with
your order.  Please provide us with a telephone number so that we may contact you directly in
regards to payment information.

All orders placed within the state of AL are subject to 8% sales tax.

Email orders to:  Alotascentsonlinestore@yahoo.com

Phone orders:  205-678-9989

We try to process all orders within a week of receipt.  During peak season orders can take an
extra 2 to 3 days to process.  We cannot be responsible for any service delays caused by
shipping carriers.  Please allow sufficient time for your order to arrive.  If you feel that your order
is late, please contact us for tracking information.  If damage occurs do not discard any packing
material and contact us immediately.

All of our items are of the highest quality, but if you find that you are not satisfied with an item,
please contact us to arrange a return for replacement, credit, or refund.  Return orders will not
be accepted unless you are given a return authorization first by contacting us.  Orders returned
due to errors that are not ours may be subjected to a re-stocking fee of up to 20%.

Orders placed from Alaska, Puerto Rico, Hawaii and all international countries are welcome
unless products are restricted by customs.  Shipping charges to these locations may have
additional shipping charges due to special handling.  We will contact you if such charges apply
to your order.
Ordering